What is the warranty on Split ACs at Image Seeb Electronics?

Standard split ACs come with a 5-year compressor warranty and 1-year full warranty. More premium models like Gree Inverter and Panasonic offer up to 10 years compressor warranty.

What is the return policy in Oman?

In accordance with Oman Consumer Protection Law, we offer a 15-day return window. The product must be in its original packaged condition.

How long does it take to attend a complaint?

We typically attend to complaints within 1 to 4 working days as per brand company policies.

Warranty Policy

Our commitment to quality and your peace of mind.

Air Conditioners

Split Air Conditioners (Standard)

5 years warranty on compressor and 1 year full warranty. Please note that after the first year, labor will be charged as per the brand's company policy.

Gree Inverter ACs

10 years warranty on compressor and 1 year full warranty.

Panasonic Split ACs

10 years warranty on compressor and 1 year full warranty.

Refrigeration & Freezers

5 years warranty on compressor and 1 year full warranty for freezers and large size refrigerators.

Samsung Refrigerators

20 years warranty on compressor.

Hitachi Refrigerators

10 years warranty on compressor.

Home Appliances & TVs

Small Appliances

1 year full warranty.

Geepas, Olsenmark, Krypton, Impex

2 years full warranty.

LED TVs

1 year full warranty.

Washing Machines

1 year full warranty.

Hitachi (Made in Thailand) Washing Machines

10 years warranty on motor. Please note that after the first year, labor will be charged as per company policy.

Important Warranty Notes

In certain cases, if a motor or compressor problem occurs after the first year, some companies may offer to return the labor charges.

Any specific exceptions to the standard warranty will be clearly mentioned on your invoice at the time of purchase.

Complaint attendance usually takes between 1 to 4 working days, depending on company policies.

Return & Exchange Policy

We offer a 15-day return window in accordance with the Consumer Protection Law of Oman.

Products must be in well-packaged, original condition. Returns are accepted if there is a manufacturing defect or if the product is returned in its original sealed packaging if no complaint exists.

Warranty FAQ

What is not covered under warranty?

Standard warranties typically do not cover damage caused by misuse, electricity fluctuations, external impact, or unauthorized repairs.

How do I claim a warranty?

Simply contact our showroom or the brand's service center with your original invoice. Our team will assist you in scheduling a technician visit.